The Financial Conduct Authority (FCA) legally require us to provide you with an ‘Initial Disclosure Document’. The FCA is an independent regulator for financial services. We will outline in this initial disclosure document the services we charge for and identify how we are regulated, along with our complaints procedure and information about the Financial Services Compensation Scheme
Eurocar Group Limited trading as allvanleasing is authorised and regulated by the Financial Conduct Authority. Our role is to provide customers with a broker service and to form suitable vehicle leasing agreements with our financial partners and customers. More information about the staff and the role of allvanleasing can be found on our About Us page here.
We give customers comparative details for their most suitable request, we provide impartial information on vehicle makes and model to the best of our knowledge. To be able to provide our most accurate service we may request customers personal information about their circumstances to establish a line of credit. It is vital that all information provided is relevant and accurate to assure we provide the most suitable agreement.
Our business charges for just two services, a processing fee of £199.99 plus VAT is charged per agreement and this charge is to cover the costs of documents, processing and staff to arrange the agreement with the finance provider and the dealership. Providers and lenders may also pay allvanleasing for brokering any deals this will often change from one deal to another.
We will charge an administration fee of £95.00 +VAT (£114.00 including VAT) for arranging the extension of your current agreement.
Vehicle quotes provided are no obligation and are subject to changes in price from funders, manufacturers and government charges (VAT and VED). Once a vehicle and price have been agreed and vehicle order and/or funding documents have been signed, a fourteen-day cooling off period shall begin, this is required to allow enquirers the opportunity to review their documents and deal with the ability to cancel their agreement without any penalty. This cooling off period does not apply to Limited Companies, Limited Liability Partnerships (LLP) and Partnerships with more than four partners. Cancellations after this cooling off period are subject to a cancellation fee valued at five percent of the vehicles P11d value.
As a credit broker regulated and authorised by the Financial Conduct Authority we will introduce customers to a range of our approved lenders to agree on finance for the most suitable vehicle, with supporting any products or servicing options including a vehicle maintenance pack. Our goal is to provide the most suitable deal to customers from some of the UK’s most trusted and prestigious finance providers.
Eurocar Group Limited trading as allvanleasing is regulated by the FCA. Our registered number is 718283. To verify visit the FCA register page here: FCA register, alternatively contact the FCA by phone on 0800 111 6768 quoting our registration number.
We have a dedicated complaints policy which can be viewed here.